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This is still available
When I used Chrome, it tried to charge $5 for shipping. Switched to Microsoft Edge and it went through with free shipping.
Thanks for the tip it works
It wants to charge me $5 to ship it is not free
Hey Alexander, can you try from another browser? Or maybe just refresh a few times. That’s how I got it to work.
I refreshed 11 times still didn’t work also tried 2 more different browsers
Darn it. Not sure why it’s happening then. Free shipping is literally advertised on their website. Maybe you can contact their customer service to see what’s going on?
I did
hi there i had the same issue with trying to charge $5 shipping .so I accessed the site with an incognito browser and it was free not sure why but give it a try I just ordered mine.
Five dollars for shipping shipping was not free
Make sure to refresh a few times, it showed $5 shipping for me too initially.
I refreshed 17 times still charred $5 for shipping
I got one of those third party cancellations.
I’m sorry to hear that!
Me too.
This one worked for me, Thank You Sooo Much!! I checked out through the shop app and there was no payment method required because shipping was free & so we’re the samples. For those of you having issues maybe create a shop account, then go try it again!
You’re very welcome Hailey!
I wouldn’t order from this company for the fact that they are employing FALSE advertising. It says: free shipping and then proceeds to charge a $5 shipping free. So what else are they lying about then? Pass.
I’m not sure why it asked you for a shipping fee. Did you order from them before?
They are charging shipping
Update: I got an email saying that the order was cancelled because they don’t let you request through third party referrals Has anyone found a solution?
Hey Clare! One other person reported the same problem, although I don’t know why. Because it’s literally advertised on their official website. I’d suggest contacting their customer service, they should be able to explain why this happened.
Just got the same email :/
I emailed the company about the five dollar shipping, they emailed me back promptly. They asked me for my information, and they are going to send me one now for free!
Sweet!!